Need a paw? We’re here to help! 🐺💌
Whether you’re tracking a fursuit order, have a question about care, or just need help with our website, Wusky Creations is committed to keeping things fluffy, friendly, and smooth!
💬 How to Get Support
📧 Email Us Directly
For the fastest response, email:
[mail.wuskycreations.com]
We aim to reply within 24–48 hours (business days only). Please be patient — we may be covered in faux fur and glue!
📨 Use Our Contact Form
You can also reach out through our Contact Page.
Be sure to include your name, order number (if applicable), and as much detail as possible so we can help you faster.
📦 Order Support
Already submitted a quote or placed a commission?
Once you’re in our queue, we’ll stay in touch with updates via email. If you have questions about:
- Build progress
- Payment schedule
- Shipping
Just send us a message and we’ll get you a tail-waggin’ answer!
🛠️ Repairs & Fixes
Fur gets messy sometimes! We offer limited repair support for Wusky Creations suits:
- Warranty repairs (within 365 days): Covered for basic fixes due to build issues
- Wear & tear repairs: Small fees may apply depending on damage
Reach out with pictures and a description of the issue, and we’ll sniff out a solution together!
❓Other Support Topics
- Need help with suit care?
Visit our Suit Care Guide for tips on keeping your critter clean and fluffy. - Have a question about your quote or deposit?
Check out our FAQ or email us directly. - Just wanna say hi or leave feedback?
Go for it! We love hearing from our customers and fans.
📆 Support Hours
We’re a small team with big paws! 🐾
Support is open Monday–Friday, 10am–6pm CST).
We’re closed on weekends, holidays, and furcon recovery days 😅
💖 Thank You for Supporting Small & Furry!
Every suit we make is a one-of-a-kind labor of love. Thanks for being patient, respectful, and supportive as we grow this den of creativity. We promise to always treat your fursona with the care it deserves!